Officer, Operations

At Kerry Properties, we commit to employing people who are passionate and dedicated. We look for people who always strive for excellence and possess a positive attitude. In turn, we offer our people boundless opportunities in career advancement and realization of their potential.

Responsibilities

• Supervise the Ice Rink operation, delegate and direct duties and tasks to cover daily operations.
• Implement ice rink standard operating procedures and customer service standards to ensure a high quality of service is maintained at all times
• Assist and participate in the annual Hockey 5’s tournament and figure skating shows
• Handle monthly rental ice Hockey locker
• Manage the daily operation of Skating School such as membership registration, lessons scheduling, preparing monthly reports
• Co-ordinate all maintenance works include builder works, tools, equipment & machinery with the Technical team or service vendors
• Assist in setting and implementing internal auditing policies and procedures
• Handle customer inquiries and complaints
• Assist in ad hoc project assigned by supervisors

Requirements

• Diploma or above
• At least 5 years’ relevant experience 
• Ability to ice skate and have basic skating skills
• Good command of written and spoken English and Chinese
• Proficiency in computer skills, MS Word & Excel 
• A good team player with excellent communication and interpersonal skills

(The personal data provided will only be used for recruitment and employment-related purposes. All personal data provided will be treated in strict confidence. All applications may be considered for other suitable position(s) in the Kuok/Kerry Group and its subsidiary/ associated companies. For correction of or access to personal data after submission of the application or enquiries on recruitment matters, please contact Human Resources Department by email to hr.talentacquisition@kerryprops.com. Please mark “Confidential: Personal Data Access/ Correction/ Recruitment Enquiries” on your correspondence. Information on unsuccessful candidates will normally be destroyed after 24 months from the date of application. By submitting an application through Kerry Properties' Career webpage, you are deemed to have consented to its Personal Information Collection Statement.)